F.A.Q
Find answers to the most common questions about our car rental service in Dubai.
Can the car be delivered to my hotel or Airbnb?
Absolutely. We deliver to any hotel, Airbnb, or private address in Dubai at no extra cost.
Are there mileage limits?
Most rentals include a daily mileage limit. Extra kilometers will be charged according to the rental agreement. Unlimited mileage options are also available.
What happens if I get a traffic fine?
Traffic fines during the rental period are the renter’s responsibility. They will be deducted from the deposit or settled separately.
Can I add an additional driver?
Yes, you can add one or more additional drivers. They must provide the required documents, and extra charges may apply.
Do you provide child seats or accessories?
Yes, child seats and other accessories are available upon request. Some may be free, others at a small fee.
What fuel policy do you apply?
Cars are usually delivered with a full tank of fuel. Please return them with the same level to avoid refueling charges.
Can I extend my rental period?
Yes, you can extend your rental by contacting us on WhatsApp before the end of your contract. Extensions are subject to availability.
What payment methods do you accept?
We accept cash, credit/debit cards, and bank transfers. Payments via international cards also possible.
What if the car breaks down?
All our cars are well-maintained, but in the rare case of a breakdown, we provide 24/7 roadside assistance and a replacement vehicle if needed.
How can I book a car?
You can book directly via WhatsApp in just a few clicks. Simply share your preferred car, rental dates, and delivery location ! We confirm instantly.
What documents are required to rent a car?
For tourists: a passport and valid driving permit/license (if required).
For UAE residents: Emirates ID and valid UAE driving license.
Is there a security deposit?
Yes, a refundable security deposit is required. The amount depends on the car model and is refunded within a few days after returning the vehicle.
Is insurance included?
Yes, all our cars come with standard insurance coverage. Full coverage can be requested at an additional cost.
What is the minimum age to rent a car in Dubai?
The minimum age is 21 for most vehicles.
Can I drive outside Dubai?
Yes, you can drive across the UAE, but prior approval is required for certain destinations. International travel is not allowed.