terms

Terms and Conditions

Please read the general conditions of sale carefully.

1. Introduction

These General Terms and Conditions of Sale apply to all services provided by MLK RENTAL CAR through the website www.mlkcars.com. By accessing or using our services, you agree to comply with and be bound by these Terms.

2. Services

MLK RENTAL CAR offers car rental services. The rental process includes selecting a vehicle, booking via whatsapp, paying for the service and collecting the vehicle from the designated location.

3. Rental Terms

Reservation: To reserve a car, the customer must contact us via WhatsApp or the form on the contact page, specifying the rental duration, the type of car and the options. Payment: Payment for car rentals is due at the time of booking. We accept payments via bank transfer. All prices are quoted in Euros or AED Confirmation : Once payment is made, the customer will receive a booking confirmation with rental details, including rental period, car model and pick-up location.

4. Pick-up and Return of Vehicle

  • Pick-up: Vehicles must be picked up at the location specified in the booking confirmation. A valid driver’s license and a credit card in the renter’s name are required at pick-up.

  • Return: The vehicle must be returned to the agreed location by the return date and time specified in the booking. Late returns may incur additional charges.

  • Inspection: A vehicle inspection will be conducted at the time of pick-up and return. Any damages to the vehicle during the rental period will be charged to the renter.

5. Rental Duration

The rental period is based on the number of days selected at the time of booking. If you wish to extend the rental, you must contact us in advance. Extensions are subject to availability and additional charges.

6. Insurance

  • Mandatory Insurance: All rentals include basic insurance coverage, which covers third-party liability and damage to the vehicle (subject to a deductible).

  • Optional Insurance: Additional insurance options, such as Collision Damage Waiver (CDW) and theft protection, are available for purchase at the time of booking.

7. Cancellations and Modifications

  • Cancellations: If you wish to cancel your reservation, you must notify us at least 24 hours before the pick-up time. Cancellations made after this time may result in a cancellation fee.

  • Modifications: You may modify your booking (e.g., rental dates or vehicle type) up to 24 hours before the scheduled pick-up. Changes are subject to availability and may incur additional charges.

8. User Obligations

The customer agrees to use the rented vehicle in accordance with all local laws and regulations. The vehicle must not be used for illegal activities, racing, off-road driving, or for transporting unauthorized goods. The customer is responsible for the vehicle during the rental period and must return it in the same condition as it was received, except for normal wear and tear.

9. User Obligations

  • The customer agrees to use the rented vehicle in accordance with all local laws and regulations.
  • The vehicle must not be used for illegal activities, racing, off-road driving, or for transporting unauthorized goods.
  • The customer is responsible for the vehicle during the rental period and must return it in the same condition as it was received, except for normal wear and tear.

10. Liability

  • Customer’s Liability: The customer is liable for any damage to the vehicle or third-party property during the rental period, except in the case of force majeure.
  • Company’s Liability: Our liability is limited to the amount paid by the customer for the rental service, and we are not liable for indirect, incidental, or consequential damages.